Shipping Policy
We provide Domestic and International Shipping.
Standard domestic shipping method in most cases is by ground (typically USPS or FedEx). Overnight, 2-day, or 3-day express shipping options are available. If you require express shipping, please email us at sales@vintagehardware.com after you have placed your order and include your order confirmation number.
Shipping Charges (before tax, where applicable) include shipping, handling, and insurance. Our website uses default shipping charges based on domestic ground rates:
- $9.50 on orders up to $95.00
- 10% of the order on orders $95.01 or higher
- For any product that requires special handling or shipping, we bill for actual shipping costs (large, heavy, extra packaging such as glass, overnight, etc.)
- Large, heavy, extra-long, and pallet-supported products (e.g. Plaster Medallions) must be shipped by freight.
- If "signature required" or other express shipping is needed, it must be requested at time of order and may result in additional fees.
International and Outside Continental U.S. Orders
We gladly ship products to our international customers. International shipping, and rates to Alaska, Hawaii, and US territories, are quoted on an individual basis. Please place your order online and we will contact you directly with any additional charges. We complete the necessary paperwork to export our products; you are responsible for any additional paperwork required and any duty or customs fees. Any other questions, please email sales@vintagehardware.com.
Drop Ship Orders (orders with different billing and shipping addresses)
ATTENTION: For fraud protection, we require all orders with a shipping address different from the billing address to complete a Drop Ship Authorization form. We will email the form to you after your order has been placed. You can also download the Drop Ship Authorization form here.
Orders requiring this form will not ship until we have received the completed form back.